Corporate is greedy - Customer Service Manager (CSM) Cub Foods Employee Review

2.0
16 Jun 2021
Recommend
CEO approval
Business outlook

Pros

The people I work with and the friends I have made are the only reason I have stayed as long as I have. My location is generally slow I can also get away with a lot of goofing off.

Cons

Pay is not competitive at all, and so far they have not done anything to improve the situation. Unless you are at a location that is unionized then there is almost no chance you’ll be getting paid fairly. After I had been working there for almost two years and had been trained in multiple departments, I learned that new cashiers were making more than me. They discourage people from discussing wages and many people are underpaid because of it. Many managers are toxic, racist, sexist, rude bullies, and when that is brought to the attention of upper management nothing is done. Corporate gives their locations little to no help in a lot ways and due to that dealing with customer needs requires you to teach yourself a lot of things on the fly. Cub’s biggest problem is being money hungry and underpaying employees, and it causes understaffing, unmotivated workers, and high turnover rates which makes the jobs of people who stick around even harder.

Explore other reviews about Cub Foods

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good place to work and good management

Cons

need more staff and coverage

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- busy, engaging job, good for ADHD - union, dictates minimum hrs for part and full time team members, wage and raises, breaks, what mgmt can do in regard to changing your schedule on a whim

Cons

- outdated processes - focused on bottom line over patient care -corporate stingy with hours, management unaware of union contract requirements

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