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CubeSmart Self Storage

Engaged employer

Understand what you are getting into before you accept their offer. - Store Manager CubeSmart Self Storage Employee Review

1.0
11 May 2017
Recommend
CEO approval
Business outlook

Pros

-Possible time to study depending on the store. -Somewhat flexible scheduling. -Simple work that requires little thought, other than trained repetition of certain systems and tasks. -Free bottled water. -Networking with customers

Cons

If you are a young person (20 - 30) it can be an ideal job while you are attending school. This is because at slower stores you'll likely be able to study on the job between taking care of administrative tasks and general maintenance. I would suggest visiting the store you may be working to gauge how busy it is. If it is a busy store, or in a bad area, then then you'll likely have no time to study. The reason I mention studying for younger employees is because this company caters to people who lack ambition, or are retired, and have no other ambition except to stay busy for 12 to 15 dollars an hour (maybe a little more depending on the area, but it may be less in other areas). CubeSmart is a somewhat ideal job while someone is making a transition in life, but given that there is few opportunities for advancement in position or pay I would label it a dead-end job. Yes, in some instances an employee may be offered residence on site (if an apartment exists), but it is not free of charge as some might believe. If an employee leases an apartment on site then more than likely that employee will be the emergency contact, and be required to take care of all the problems that occur after hours. In my experience all kinds of crazy, shady things, occur at night at storage facilities. Just ask anyone who has worked in the industry. Understand that if you are in a store manager position you will be required to clean the entire facility, spray for weeds, general maintenance, handle auctions, retail operations, collection calls, ect., often times by yourself. Be aware that you will be receiving commission for rentals, and the current bonus system may only yield you 100 dollars a month or less. If you need a job to get through a rough patch, then this company will work. My recommendation is to act like you're drinking the "Kool-Aid" but please do not swallow it. Otherwise you might find yourself there 10 years later, getting 25 cent raises each year (maybe), and nothing to really show for your time. If you decide to work at CubeSmart then take my advice and learn a skill set while you are there so you can move on to something better.

Explore other reviews about CubeSmart Self Storage

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some freedom. Do it yourself. Good pay if you can hustle them into it.

Cons

The turn over is crazy I had 5 bosses in 6 years and changed districts more than I can count. The bosses all have there own way of doing things but then lie and hide behind it’s not my way it’s cubesmart way. No help from corporate. The turn over for dms alone is a red flag. Backwords systems. Same meetings every week to waste your time. Will fight you on fixing property issues. Have to explain to multiple different managers. Have your good coworkers overworked while letting toxic people and environments thrive.

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