Overworked and horrible environment - Customer Service Culina Group Employee Review

I can’t think of any

Sent by agency for an assignment nothing like what the agency told me

Good team of hard working people on the whole. Hybrid working. Good training opportunities through apprenticeship and other courses.

Massive disparity between highest and lowest paid team members doing the same role, with no way to work up to being paid more. Job doesn't feel particularly secure - lots of outsourcing and redundancies as the company transitions into new era. Culture is not positive on the whole.