Meh - Anonymous employee Cundall Employee Review

2.0
15 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free fruit in the morning Big and small jobs to work on

Cons

1) Ineffective management structure - partners and associates 100% blame staff for failures rather than accept their own responsibilities 2) Very poor communication skills between management and staff. Management do not clearly define or manage the task involved which leads to errors and then point 1. Staff can feel intimidated in asking for advice. Some partners try to put staff down when they ask leading to morale problems. A few partners intimidate. 3) Staff morale low- especially engineers 4) Jobs rushed and can go out unchecked. QA procedures not followed - see 1 5) Engineer turn over high - especially electrical - see 1, 2 & 3

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Cundall Response
10y
Thank you for leaving a review, and I'm sorry to hear of the concerns you have listed. If you haven’t already raised these issues with your HR team, then we would strongly encourage you to do so, so that they can team can provide assistance in addressing your concerns. We have a very diverse workforce, and while all managers have their own style, each receive training, coaching and advice on a regular basis on how to be effective, collaborative and motivating managers. Some managers are inevitably better than others at this, however where you have specific concerns it is important that these are raised so they can be addressed accordingly for the benefit of yourself and others within the business. On a wider note the results of our Great Place to Work survey showed that 86% of staff agreed that management are approachable, and 91% agreed that Cundall is a friendly place to work. Not perfect, and we are always striving to improve, but certainly a strong indication that the vast majority of staff have an overwhelmingly positive view of Cundall’s management team. To ensure we do improve, we need to address the minority of cases where things aren’t happening the way they should. In terms of jobs being rushed/not checked, we have clear company-wide guidelines in place in an effort to ensure that work is never released without being checked. Like all of our competitors in the sector, we are set tough deadlines by clients that do occasionally mean that we are pushed to the wire to deliver work to the expected standard. However, Cundall’s reputation in all of the sectors in which we operate is excellent, and our growing list of repeat and new business in all locations is testament in part to the consistently high standard of work we produce. But again – if you feel under undue pressure or are witnessing anything that would contradict this, please do raise this internally so we can address any issues and try to ensure that your own experience at Cundall begins to reflect that of the majority of your colleagues.

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