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We agree we have great people at Curious Plot who have done impressive work for our clients over the years! As we have grown, we identified the need to improve some processes, including our project management software, to ensure we are able to manage the increased volume of work and continue to meet deadlines and exceed expectations for all our clients. We are working on adjustments in how we use the software to better fit the needs of our people. This is a high priority.
Our senior leaders, unless exclusively focused on operations, all have client responsibilities in addition to responsibilities for managing people and keeping our facilities and equipment operating efficiently so the rest of us can focus on our clients. While you may not see everything we do on a daily basis to keep the agency running, rest assured we are managing the daily details required to keep the lights on for you!