Pros
The salary is ok. There are often deductions for extra holidays or other random errors - check your playslip regularly. No bones about it, it looks good on the CV
Cons
The environment is toxic. It is not "fast paced" as management claim, it is disorganized and deeply political. The new Carphone Warehouse website has equipped staff with a sub standard tool to do their jobs. Failures are glossed over, but there is no escaping; it was a failed project. Working at weekends is expected, though not explained in the recruitment process. If you can't find someone to do your Monday morning reports, you are not allowed to take holidays that stop you delivering the weekly report by 7 am Monday morning. The use of business data / information is completely laughable - they have no tools to tell you how you are doing. Half the job is explaining why your numbers don't match some others of dubious origin. Priorities and targets change every Monday morning with the weekly board meeting. It is not possible to plan ahead, and communication of these new changed priorities is thin on the ground. "Flexible working" and hot-desking operate in the Acton office - you don't have to be in the office all the time and there are no set desks. You could be cynical and say it is because there aren't enough desks, but it could be a good thing. My team doesn't take part because the manager said he "I want my team to be seen to arrive early". Politics often conspire to sabotage otherwise good ideas quite a lot here.