Minimum wage so give it minimum effort. - Retail Sales Assistant Currys Employee Review

1.0
16 Dec 2023
Recommend
CEO approval
Business outlook

Pros

None None None Get to walk allot round the store

Cons

They understand it's a failing business model and I only worked there while at university to better my chances of making a living in the UK in 2023. I get satisfaction that Currys a business is hit with high retail rental costs and the current chief executive has just had a meltdown over the UK minimum wage increasing. The retail model their business model is a failed 2002 retail consortium plan which essentially involves selling the customer product then absolutely rinsing them with additional add-ons, what the industry will call extended guarantees but are not backed by the FSA. This allows pressurised staff to sell what we will call extended warranties with no repercussions as it's not illegally binding agreement. This Cavalier attitude to retail is why the share price is collapsing and they are on there third chief executive in less than 5 years. I feel for staff the most who rely on this as an income, I feel for the UK taxpayer which tops up most of these retail workers sallery in working tax credits. I'm potentially going to write my degree paper on Dixon's retail (Currys) on it's failure to adapt to modern business practice.

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Currys Response
2y
Hi there, Thank you for your review. We value your feedback and we wanted to take a moment to respond to your points. We are a fast-paced retail business and looking to stay ahead of our game means change is inevitable. We encourage colleagues to keep up to date on the internal intranet and through Workplace so they are ready for any new initiatives. At a lot of our stores and sites, we have introduced schemes such as ‘babble boards’ and feedback boxes to help provide an easy way of giving anonymous feedback straight to senior leaders, we also provide all colleagues with access to our confidential colleague helpline for times when it’s not easy to have a particular conversation with your line manager. Thanks, the team at Currys.

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Currys Response
1y
Thank you for taking the time to share your feedback. We're delighted to hear that you value your colleagues and the team environment at Currys. We strive to create a fun and friendly buzzy vibe.
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