Great to grow - Customer Success Manager (CSM) Cuseum Employee Review

5.0
12 Sept 2023
Recommend
CEO approval
Business outlook

Pros

if youre just starting this is a great place to grow as a professsional. management is very friendly and reachable.

Cons

no bonus, only 10 days paid holidays a year

Explore other reviews about Cuseum

5.0
26 Sept 2022
Recommend
CEO approval
Business outlook

Pros

- Amazing team: thoughtful, hardworking, invested in each other's success as well as success of the company - Leadership extremely supportive & invested in employee professional growth, encouraging honest feedback and democratic collaborative endeavors - Actually encourages a healthy, holistic work-life balance – not just lip-service - Effective remote environment - open & consistent communication that allows for autonomy while preserving accountability and nurturing teamwork

Cons

- Expected downsides of any fully-remote work environment: occasional breakdown of collaborative tasks & projects due to differing schedules, timezones, imperfect communication processes - Onboarding protocol & infrastructure for new employees could be more organized

5.0
26 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Very supportive and friendly work environment, where asking questions is encouraged and everyone is open to offering help when needed. Everyone is super friendly and after several weeks of daily stand-ups with the whole team, you really feel like you're part of a family. It's a very autonomous workplace where everyone oversees their own tasks, but I never felt neglected or unable to ask for support. If anything, there was a lot of flexibility and freedom to supervise my own work without someone micro-managing my every move. The majority of learning / training is hands-on, which also means you can grow quickly within the company.

Cons

N/A (I really have nothing negative to say, I had a great time and couldn't have asked for a better place to gain early professional experience)

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