Private Equity–Driven Restructure With Little Regard for Employees - Inker Custom Ink Employee Review

Thank you for taking the time to share such a detailed reflection on your experience. We are glad that you enjoyed a positive work-life balance for much of your tenure, and we sincerely appreciate the five-plus years you spent as an Inker. Regarding the sales methodology rollout, our intent was to introduce a consistent framework and use call reviews as a baseline coaching tool. The scoring was designed to help both Account Executives and their leaders identify development areas and strengths. We recognize, however, that the feeling evaluated while everyone was still learning the new methodology may not have felt as supportive as intended. While organizational decisions are often made to ensure long-term sustainability, we recognize that the way these changes are managed has a profound impact on our people. Your feedback regarding communication, fairness, and the need for better tools is invaluable as we reflect on how to best support our teams. We’re grateful for the time you spent here and genuinely wish you the best moving forward.