Positive at start, gone worse overtime - Designer Custom Ink Employee Review

3.0
12 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Challenging but fulfilling work. Supportive co-workers. Good cause.

Cons

Constant downsizing and layoffs harmed team morale. Had to prove the work has value. Lack of product vision.

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Custom Ink Response
1y
Thank you for sharing your experience. We're glad to hear you found the work fulfilling and appreciated the support of your teammates—we believe strongly in the power of meaningful work and community. We also understand how difficult organizational changes and uncertainty around direction can be. Your feedback about morale, value alignment, and product vision is important, and it’s something we’re actively reflecting on as we work to strengthen our foundation and look ahead. We truly appreciate your contributions and wish you all the best in your next chapter.

Explore other reviews about Custom Ink

5.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
1w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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