Leadership does not support its employees - Mental Health Support Worker Cygnet Employee Review

1.0
9 Jul 2024
Recommend
CEO approval
Business outlook

Pros

I feel fulfilled with my job, especially knowing that I'm ablt to help people

Cons

Sadly, the ledership of Cygnet is the one that doesn't provide any help to the employees. It's a bit ironic that the employees here are tasked to support the clients while the management can't even be bothered to make any effort to support the employees. Although I'm passionate to what I do, I still wouldn't recommend working for Cygnet.

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Cygnet Response
1y
Thank you for taking the time to leave a review. We're sorry to read that you had a negative experience and that you didn't feel supported by the management at your service. We'd greatly appreciate it if you can contact us directly with more information, including which of our services you worked at, so we can investigate this in more detail. You can do this by emailing our Freedom to Speak Up team at the following email address - Freedom2SpeakUp@cygnethealth.co.uk Kind regards, Cygnet

Explore other reviews about Cygnet

4.0
22 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Good working conditions. Career advancement. Supportive staffs

Cons

Always short-staffed. Low/Poor staff welfare package

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Cygnet Response
3y
Thank you for leaving a review of your time with Cygnet. We are pleased to read that you found your colleagues supportive and that working conditions were good. We will forward all your feedback on to our HR team. All the best in your future career.
1.0
1 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Salary was good, raises kept me happy.

Cons

Understaffed like crazy! I was constantly running around like a headless chicken trying to keep up with everyone's needs. You never had enough time to actually connect with the people you were supposed to be helping.

avatar
Cygnet Response
1y
Thank you for taking the time to leave a review of your time at Cygnet. We're sorry to read that you had a negative experience. It would be greatly appreciated if you can contact us directly with more information, including the service you worked at so we can look into the issues you have raised in more detail. You can contact our Freedom to Speak Up team by emailing them at Freedom2SpeakUp@cygnethealth.co.uk Kind regards, Cygnet.
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