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      DECIEM

      Engaged employer

      DECIEM reviews

      Great products discount , but retail experience doesn’t match the brand values. - Assistant Manager DECIEM Employee Review

      3.0
      27 Aug 2025
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Very generous employee discount on products. Strong product knowledge training, which helps you support customers well. Passionate customers who make the retail floor engaging. Opportunity to learn about skincare and ingredient education. Teamwork among retail associates is often the best part of the job.

      Cons

      Scheduling is not flexible and often doesn’t take work–life balance into account. Managers tend to focus on operational needs over employee well-being; little support for personal life situations. Company values do not translate into the retail environment. There’s a disconnect between headquarters messaging and in-store reality. Communication from leadership is inconsistent; policies are often unclear or applied selectively. Career growth in retail feels limited; little room to move into other areas of the company. Staffing can be uneven, leaving associates to handle high traffic with minimal support.

      avatar
      DECIEM Response
      9mo
      Thank you for your feedback. We appreciate you taking the time to share your perspective on what is working well and areas where we can improve. We are committed to providing a positive and supportive work environment for all team members at DECIEM. Your insights are valuable as we continuously work to improve our operations, communication and overall workplace culture.

      Explore other reviews about DECIEM

      5.0
      16 Apr 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      A company truly committed to and lives by its values its the first time I had seen that in retail . The company also stays on top of training in a structured and timely manner so you're always up to date and are given the proper information. Good pay as well, amazing discount this job is very interesting if you are passionate about cosmetics.

      Cons

      For me it was not having flexible hours

      avatar
      DECIEM Response
      1mo
      Thank you for taking the time to share your feedback and your experience with us. We deeply appreciate your feedback.
      4.0
      1 Dec 2025
      Keyholder
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall a good company in the retail skincare space. Well organized corporate. Canadian own company. Honestly in these jobs what really makes or breaks it is your coworkers and manager. Good regional manager in the US. Great skincare for a good price and I stand by that even though I no longer work there.

      Cons

      It's retail, never enough money. No real growth if you're located in US

      avatar
      DECIEM Response
      4mo
      Thank you for sharing your feedback as it helps us identify our opportunities and allows us to implement positive changes moving forward. We are always looking for ways to improve and to make DECIEM an amazing home for our entire team as we continue to grow.
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