Disorganized and lack of flexibility - Operations Supervisor DHL Employee Review

2.0
17 May 2023
Recommend
CEO approval
Business outlook

Pros

Compensation Benefits Convient Location Opportunity

Cons

Disorganized Poor communication Lack of flexibility Extended hours on weekends and holidays

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DHL Response
3y
Hello, We are sorry to hear that your experience as an Operations Supervisor in Subang Jaya was not completely positive. Your feedback is invaluable to us as we continuously strive to improve. We appreciate your positive comments about the compensation, benefits, convenient location, and opportunities within our company. We understand your concerns regarding disorganization, poor communication, lack of flexibility, and extended hours on weekends and holidays. We apologize for any inconvenience these issues may have caused. Your advice to management is greatly appreciated. Additionally, we are actively working on empowering our entire management team to tackle challenges and provide a more flexible schedule. Thank you for your dedication and contributions during your time with us. We take your feedback seriously, and it will help guide our efforts to create a better working environment for our employees. Wishing you the best in your future endeavors. Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
2w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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