23 Apr 2024
DHL Response
2yDear colleague,
Thank you for sharing your emotional feedback as a current Senior Support Analyst in our Prague office. We appreciate your perspective and understand your disappointment regarding the recent change in the home office policy.
We're glad to hear that you found our workplace amazing, with defined processes and a friendly work atmosphere. We strive to create an environment where our employees can thrive and grow.
We understand that the sudden change in the home office policy, despite previous promises, has hurt you and your colleagues. We apologize for any inconvenience and disappointment caused. We value your feedback and will consider it as we assess our policies and make decisions that affect our employees.
Your advice to management regarding employee surveys is valuable. We will ensure that employee feedback is given proper attention and consideration, as it contributes to the overall happiness and satisfaction of our teams.
Thank you for your dedication and for sharing your thoughts. We value your contributions and will work towards addressing your concerns and improving the overall employee experience.
Your DHL Team