Global team - Senior Staff Engineer DHL Employee Review

4.0
8 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Latest technology to work easily can take leave Global team spread across Prag, Malaysia , Belgium ,India

Cons

DHL IT operates more like a service-based company, following a service delivery model rather than a product-based approach. Work is typically assigned and tracked on an hourly basis, and your day may be split across multiple projects. The business manager often expects extended contributions with minimal allocated hours, requiring frequent justification of the hours worked . At times, I felt the DHL ITS project managers had limited control or support in managing these expectations.

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DHL Response
11mo
Dear colleague, Thank you for your positive ratings and for sharing your experience as a Senior Staff Engineer in Bengaluru! We are glad that you appreciate working with the latest technology and the flexibility to take leave easily, as well as being part of a global team. However, we are concerned to learn about your frustrations with the IT service delivery model and the challenges you face regarding project assignments and time tracking. Your feedback about the expectations for extended contributions with minimal allocated hours and the perceived limitations of project management is important for us to understand. We value your insights and will consider them as we work to improve our processes and support for employees. If you have any specific suggestions on how we can enhance the work experience in this area, please feel free to discuss them with your manager or the HR department. Thank you for being a part of our team. We look forward to your continued success at DHL! Best wishes, Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
1w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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