Literally the worst - Screener DISH Employee Review

1.0
18 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Sometimes if you make friends with the sales floor, you can take their left-over, melted, extra ice cream blizzards from DQ that they get for rewards. Also the kitchen staff was pretty snarky which was a nice relief after the rigidity and strictness of all the managers.

Cons

Negative culture. High turnover. They do not value nor appreciate their employees. If you have a good idea, like how to improve a process, you're better off keeping it to yourself- nothing will ever get changed. Very separated departments even though everything is crammed into one building. You sit in a cube farm right next to your coworkers, but get in trouble for conversing with them, or laughing. I made friends with a coworker and they immediately switched our desks -fun suckers. I was repeatedly reprimanded for sitting at my desk with my heels off of my feet. BTW - you are expected to dress business professional although you NEVER will see someone outside of the company, literally just sit on the phone all day. Half the other people in the building do the same exact thing (sit on the phone all day) and get to wear jeans and pjs and hoodies. I asked for new supplies that I used to do my job every single day, and a week later had a used notebook literally thrown onto my desk with the advice to "make it last". Management is cowardly. My job could have been done by a robot, the only thing that mattered was the numbers I hit. It did not matter what quality of people I passed on in the hiring process, only if I was able to fill the center's training classes so that managers could hit their bonuses. I had someone tell me they were "an ahole" during an interview and after I tried to reject them from the process, my boss told me to instead send them through. They will literally hire ANYONE that applies for the call centers because they are so desperate to get their petty bonuses. Poorly run company. But it doesn't matter because the jobs are so menial, anyone can do them. There are several very obvious reasons that Dish is consistently rated the number one worst company to work for.

Explore other reviews about DISH

5.0
5 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Great people, great culture. Great music. Cafeteria in call center.

Cons

Withholding calls based on weekly performance. Favoritism. Undesirable shifts.

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DISH Response
2y
Thanks for your feedback. We're glad you appreciate our company's positive aspects. We understand the challenges you've faced and believe in fair and transparent operations. DISH is always working to improve the employee experience. Contact HR through Ask Barista in OKTA or anonymously report via DARA if you have more concerns or suggestions. Thanks for your commitment to DISH.
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
1w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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