Management from Associate Director to Executive Director needs mentoring. For a company with no real competition, the focus is still on deadlines over quality. In addition, at the ED level you can see promotions based off of who is friends with who, or who manipulated metrics to make their initiative look like it was much more effective. For example, they start an Agile transformation 6 years ago that has fallen flat, but the metrics presented still make it look like it was a winner. Additionally they are laying off DTCC employees and keeping contingent workers, which seems like an insult.