Keep looking - Claims Analyst DWF Employee Review

2.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Your choice of hybrid or remote

Cons

- Employees pay for benefits deducted from your pay - Even though you're a salary employee you have a monetary annual target from 250k upto 500k. If this is not reached you will not get a bonus and will potentially be terminated. - No SOP, reference material, training manuals. Nothing. - very Admin duty heavy. Your not really an examiner working on claims. Your duties is billing, paper work, meetings etc... - no perks like memberships or discounts at anywhere - Time recording. Down to the minute has to be logged and at the end of the day you have to total your 8 hours. A lot of people work 10 to 12 hours just to find 8 hours of time to bill for - The systems are a nightmare. You have to use the same system on 2 different platforms. Very tedious - High turnover

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DWF Response
2mo
Thanks for taking the time to share your feedback on your experience at DWF, and we’re pleased to hear that the flexibility of hybrid and remote working has been a positive aspect for you. We recognise that elements such as processes, systems, and workload expectations can significantly shape the colleague experience. As a global business working with a wide range of clients, clear processes, effective systems, and transparent communication are important, and feedback like yours helps highlight where improvements can continue to be made. We're sorry to hear about your less-than-satisfactory experience. Your feedback is important to us, and we'd welcome the opportunity to understand more about your concerns. Please feel free to reach out to us directly so we can discuss this further at recruitment.admin@dwf.law. Your experience is important to us, and we're here to listen.

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