Unless you are promoted internally, you will have an extreme challenge succeeding in your role. Favoritism is an understatement here. It is the classic "Best sellers make the best leaders" (They don't) and if you do not fit the mold of your manager, you will be shunned like an ugly duckling. Leadership is the main problem here. With a massive "selling bro" as the director, anyone who was not in a frat, didn't play lacrosse or doesn't enjoy drinking with their coworkers till 4 AM on a Wednesday will be looked at as a "loser". Middle management tries to provide an open door policy, but slip up and say anything negative and you can expect to be forced to quit via an unachievable PIP or fired on the spot. When in the interviewing process, ask the managers how many people have been on and off their team over the past calendar year. Ask how many reps an account goes through before being closed out. Ask the director how they train/empower their leaders. Ask how many reps have quit the job without any other jobs lined up (The number is staggering).