The grass is greener here - Manager, Customer Success Datadog Employee Review

5.0
21 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Datadog has excellent products and has made some really strong hires in CS over the last 24 months. CS at Datadog is the standard for how this function should operate at a large company, and even though there are sometimes obvious growing pains, our leadership team is working things out with fairness and a long-term vision in mind.

Cons

Product usage and pricing can get confusing internally and externally. We are a 3-day in-office hybrid workforce. Salary is starting to get more competitive elsewhere.

avatar
Datadog Response
2y
We appreciate your feedback regarding our Customer Success organization, and about Datadog overall. We also value your feedback regarding areas that we can continue to improve to provide the best experience for our employees. Thank you for taking the time to share this review.

Explore other reviews about Datadog

5.0
9 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People first culture, endless opportunities to grow, learn new things beyond your role’s scope and get promoted

Cons

Compensation on a lower end

4.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Datadog has a strong product, smart coworkers, and a fast paced environment that teaches you a lot quickly. I learned a tremendous amount about observability, technical discovery, outbound prospecting, and how modern engineering organizations operate. The company has also gives reps exposure to large accounts and technical conversations early in their careers.

Cons

The ramp for newer AEs can feel steep, especially in a hgihly competitive outbound environment. Success often depends on timing, territory, pipeline momentum, and consistent coaching. There can also be a significant pressure tied to activity metrics and pipeline generations, which may be difficult for reps still developing confidence and process consistency.

See reviews by: Helpful|Rating|Date|All