Decent Staff - Horrible Management - Anonymous employee David Yurman Employee Review

1.0
12 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Enjoyed working with the staff. Seemed to have growth offered within the company. Corporate was friendly & helpful.

Cons

Upper Management did nothing all day it seemed. Hung out in the office and took what seemed to be an all day lunch break. Most employees who were promoted were such a joke and hardly knew how to do their own jobs prior to the promotions. New CEO was awful & basically cleaned house creating a very untrustworthy & uncomfortable work environment. He didn't even come from luxury retail & was trying to down the brand so that more 18 year olds would shop, when most 18 year olds don't shop on Madison Avenue. Overall it started out great and ended badly with new higher ups. Was a free for all & regardless if you were management or bottom tier everyone sort of did whatever they wanted. No organization & you'll definitely be taken advantage of here.

Explore other reviews about David Yurman

5.0
17 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Company really supports their employees. Next level platforms have built relationships and KPI’s in an effort to grow the brand and reach more engagement.

Cons

Nothing to specify as the company has grown and evolved.

3.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Working at David Yurman was a great experience overall. The pay structure and commission potential are very strong, especially for those who are motivated and good at building client relationships. The jewelry itself is good quality, which makes it easier to sell with confidence, and there is opportunity to make great money, top performing ambassadors are easily earning $110k+ annually.

Cons

While there is strong earning potential at David Yurman, the work environment can be challenging depending on the store and management. At the location I worked at, there was a high level of micromanagement and constant pressure to meet individual monthly sales quotas, even when the store was already meeting or exceeding its overall goals. This created unnecessary stress and took away from what could have been a more collaborative team environment. Because individual performance is heavily emphasized, it can also lead to a more competitive or “shark-like” atmosphere, where sales interactions feel tense as everyone is focused on hitting their numbers. Management styles were consistent, but expectations were extremely high, which can negatively impact morale and work life balance especially during peak seasons. There is also limited flexibility and, in some cases, unclear paths for advancement. While the brand and compensation structure are strong, the day to day experience can feel intense and overly performance driven, making it a difficult long term fit for some employees.

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