Horrible management/stop with the cheap kids toys - Anonymous employee DeSerres Employee Review

1.0
4 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

35% discount...really with the amount of crap we put up with should be more of a 50% discount!!

Cons

Management is horrible, manager acts like a child and is very inappropriate with other employees. Doesn't listen and causes stress with other employees...need a new manager!!! Focus more on fine arts and stop trying to be like Micheals. Also your head office is a bunch of clowns stop stressing out your employees or else you'll end up with no employees..we make the store run not management or head office!!!

Explore other reviews about DeSerres

2.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

It used to have a good amount of discounts for employees until Renaud bray cut off those many benefits and discounts Deserres used to offer.

Cons

Renaud bray purchase of the company sucked the soul of the artist within the ranks.

3.0
30 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people I work with are awesome and the job is pretty chill and rewarding as far as retail goes

Cons

If you stay for a long time you will have more and more responsibilities added without sufficient pay increases (sometimes with no pay increase). New parent company is known for aggressive union busting with multiple locations of their book store going on strike recently and I don't see them improving anything except profits. Other recent policy changes (like removing the points program entirely etc) have been putting us in a difficult situation with customers, even regulars are telling us that they are going elsewhere for art supplies now.

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