Save Yourself the Stress - Customer Success Manager(CSM) DearDoc Employee Review

- the company has no clear direction - "onboarding" has nothing to do with the role - you are made to believe that having a BOB of 250+ accounts is normal - zero professionalism - it's clear the CEO is just looking to sell this company - absolutely no diversity -I witnessed a manager, director, VP, and 4 colleagues are leave within my first 3-6 months. Only 1 left for a new position - sales lie to customer, the CEO knows about it and it's still going on - you know it's a bad company when you're told to CYA, but they preach a "team culture " - this is the first time I have personally and professionally outgrown a company - there's no room for growth at this company, after 18 months of being there no conversation about a raise or anything -the "Ai Chat" is not really Ai - sales are closing accounts that shouldn't be using our products, and CSM are left to deal with it