1 Feb 2023
Deel Response
3yWe do tell the truth - very transparently. We are a business, yes - so we do want to be profitable, grow, and continue to meet our customer needs today and in the future. We care deeply about our people and our customers, hence why we constantly ask for feedback and direction and try to action as quickly as possible. And as for Kool-Aid, we have many many people internally and across our customers that provide us feedback to the contrary and constructive criticism and we would not survive without it.
Regarding your feedback on the role, as you identify as a current team member, please send the People team feedback or your manager on the hiring process. We would love to understand where there have been any miscommunications on role or expectations.
Regarding our end of year compensation and promotion cycle as it sounds like you are referencing those compensation programs, we were fortunate enough due to our conservative frugality value to deliver growth in ARR and customer count and become EBITDA positive, which in our current market environment where many of our competitors, customers, and businesses around the world are laying off, we delivered 36% of our eligible people with a compensation increase. We also delivered 78% of Deelers a pay increase in total in 2022. So yes, we make choices as we described in the December Town Hall where we announced our end of year compensation programs, about how to spend our money. Of course, we could always go all in on promotions, but we determined to also impact more people through annual increases to address inflation.
Thank you for our feedback for the feedback on our CEO and overall leadership development, and although we disagree we take all perspectives into consideration when looking to advance our internal communications and leadership development programs.
If you have issues regarding paid time off or leave, please reach out to the People team to help if you feel your manager is not helping.