Best of the Worst - Intake Coordinator Del Amo Behavioral Health System Employee Review

The best group of people that I have ever worked with in the Intake Department. Coworkers were very caring and helpful with a heavy workload daily.

Workload was extremely heavy and sometimes not enough support staff to handle it.

Decent chance for overtime, with overtime being paid at extra 4 hours at 1.5x and extra 8 hours at 2x. 1.5x pay on Holidays. Decent at keeping hours or getting extra hours

Horrible management. Safety issues. Staffing shortages. Micromanagement during day shift. When asking for a change in scheduling, they’ll give you the run around and say they’re fully staffed when it’s literally the opposite and won’t actually try to accommodate you until you quit. Never felt supported and there was no encouragement or praise for the staff that did bust their butt off to keep the place running. They would rather keep all the beds full on the units, than make sure that patients were being adequately cared for. To the point of health core violations, how do you have no RN on General Population for AN hour with no one licensed to oversee patients? Sometimes felt like patients would be receiving more trauma by being 5250’d here and barely getting 5 minutes with the doctor a weekday*, and having zero support to help with the issues they came in for. Also why were SA victims and abusers sharing the same floor, on a co-ed unit? Genuinely needs to be entirely re-shaped.