Field Service Technician - Field Service Technician Delaware Business Systems Employee Review

This former employee was employed with DBS in 2014 and not at the time the review was written in 2018. In 2014, we did in fact offer flex time for any hours worked past 40, however, in 2015 we removed the flex and we strictly pay OT for all hours worked past 40. Additionally, we work in the service industry, specifically the hospitality industry with clients who are open until 1am, 4am, and some even 24 hours. We built this company 37 years ago based on our local support and service that we provide. All of this is clearly communicated to the potential new hires during the interview process. In fact, we also have existing employees sit in during the interview process and explain exactly how daunting on call can be. It can definitely be a grind to be on call, but it is part of the job and everyone clearly knows when they are interviewed. Also, a typical on call week will usually bring in another $800-$1200 of additional income for that employee. Times have changed drastically since 2014. We perform monthly one on ones now with employees and we will perform 6 month and yearly reviews.