12 Sept 2023
Delegate Response
2yReading your feedback was tough, but necessary - so thank you. We’ve always aimed to be the place where everyone feels free to speak their truth. Seems we missed the mark for you, and for that, I'm genuinely sorry.
Our intention is to be on the side of more transparency -- not less -- because we owe this to our people and trust them fully. We try to drive accountability based on results, not personal biases. If that wasn’t your experience, I sincerely apologize. We're far from perfect - building is really hard! Your words serve as a reminder that we need to keep pushing and be better in that area.
We believe in doing the hard thing and trying to understand before seeking to be understood. Your feedback is a lesson in that. So, thank you for giving it to us straight.
Reach out anytime if you want to chat more - we're all ears.