The worst company I have ever worked for - Member Service Guide Devoted Health Employee Review

1.0
15 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Don’t really have any pros

Cons

The entire company is a con.

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Devoted Health Response
1y
Hello and thank you for taking the time to share your perspective and experience with us. We take our internal culture very seriously and do whatever we can to make working at Devoted a delightful experience. I’m sorry to hear that your experience has been less than optimal. We regret to hear of your experience with our management team. We understand that effective management is crucial to your work experience. We have processes in place to evaluate and enhance our management practices and we are committed to providing our managers with the tools and resources they need to support their teams effectively. As our team continues to grow, our policies and procedures do change frequently to make sure we are compliant and attentive to member needs and wants. As a growing company in a highly regulated environment, we do have high expectations and standards which is why there is frequent change. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you about your perspective so we can learn. If you’d like to continue the conversation, please reach out talent@devoted.com. Thanks again, Talent Team at Devoted Health

Explore other reviews about Devoted Health

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
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Devoted Health Response
7h
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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