Call Centre Dezerv - Client Financial Partner Dezerv Employee Review

1.0
10 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Company took Goa for Offsite.

Cons

Lack of Support: I’m finding that the team leads and the business head offer no real support. They claim to be here to help, but it’s more for show. It feels like it’s every person for themselves. The rat race environment is so competitive that you can't even take a single day off without feeling pressured. you are expected to work all Saturdays, alternate Sundays, and public holidays. This was never communicated before we joined, neither by HR nor by the business head. If we had known i would have chosen a better life. Its a Pure Acquisition role where you are just expected to acquire the client and give it to Support team in next month as Company is insecure about if RM build good Repo with the client so they don't want us to build our Own BOOK, every time they just tell that We are giving you the leads so do whatever the company Decides. 0 Feedbacks taken before any new process is implemented The business head has zero control over business decisions. The product team dictates what needs to be done, and the business head just gives the okay. The work culture here is so toxic that it’s hard to stay even for four months. Only the top 10% of performers can make decent money. The remaining 90% of relationship managers earn very little. HR at Dezerv seems completely disengaged. They don’t even make an effort to improve the workplace environment. Incentives here are among the lowest in the wealth management industry. The company wants top talent but offers below-standard salaries. It’s a situation where they pay as little as possible for the maximum amount of work. Working here feels like being in a call center. There’s almost no opportunity to learn or grow professionally.

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Dezerv Response
1y
Thank you for your candid feedback. This is not the kind of experience or sentiment that we want our team members to have and want them to be successful along with the business. We'd like to understand the fundamental issue better and the voice of the RM is critical here and I'd personally request that you reach out to the undersigned. We assure complete confidentiality but more importantly, problem solving towards the team culture.

Explore other reviews about Dezerv

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

As a Client Financial Partner at Dezerv, you get to manage high-ticket portfolios for a sophisticated clientele of HNWIs and corporate leaders, significantly elevating your professional network and wealth acumen. Instead of pushing generic retail products, you are armed with a competitive edge through institutional-grade portfolios, exclusive AIFs, and proprietary wealth tech that automates portfolio tracking and rebalancing. This high-ownership role allows you to bypass the bureaucratic red tape of traditional banks, enabling you to scale your AUM rapidly and directly unlock highly lucrative compensation structures and fast-tracked leadership opportunities.

Cons

As a Client Financial Partner at Dezerv, the primary challenge is the high-pressure, target-driven environment where you face intense competition from established private banks to acquire elusive HNWI clients. Because it is a fast-growing wealth tech startup, you have to navigate constant organizational changes, shifting incentive structures, and fluid processes that can feel chaotic compared to traditional banking. Additionally, your success is heavily dependent on market performance and the return on Dezerv's proprietary portfolios, meaning you bear the direct brunt of client grievances during market downturns, often resulting in demanding hours and a blurred work-life balance.

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Dezerv Response
1w
Thanks for such a thoughtful review! We're glad the role, the product, and the client exposure are all standing out for you. We're always refining how we work to make the experience even better. Excited to have you with us!
5.0
29 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dezerv truly is a great company to work in. And it’s really because how Sandeep, Sahil and Vaibhav have built this company from day 0. Each of them had really successful career paths before this, and there was no monetary incentive to leave and solve the problem they are, but they did. In every conversation, every decision, their fundamental principle is to do the right thing by the client. A customer obsessed company like this, will truly become one of the biggest companies in India. Even the people who work here - these are top talent people who come here to build something which has not been built before. I’m proud that I am a part of this company, and I want to really help build this company into one of the biggest wealth management companies in the country.

Cons

The company is growing currently, from a startup to a mature org. There might be certain things you might feel is not great - but the culture is so strong that these things are addressed within no time.

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Dezerv Response
1mo
This really means a lot. We're glad you're here, and we're excited to keep building this together!
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