Pros
Many people watch YouTube and Netflix throughout their shift, and so can you! Just apply for a validation position and never expect to communicate with a manager past your interview.
Cons
Management is almost non-existent in the validation department, with close to zero communication with the team members, it has been a nightmare to work here. It seems like the managers and team leads are chosen on the basis of their ability to gossip around the office, instead of actual leadership, working, and communication skills. Hard working employees get swept under the rug and become unnoticed, while the ones that walk around the office, talking about video game gets promoted. There also seems to be a big gap of separation between top-level management and front-line employees; sudden changes happen overnight and employees are only notified through a vaguely written email, which leaves a lot of room and potential for questions. Problem and solutions are almost never discussed with front-line employees, sometimes the customer has to inform us about new changes in the validation process, which I nor my colleagues have ever heard about, where is the supposed "teamwork"? It's also very convenient that some managers go on week-long vacations every other month, during a time witch you call 'growing pains'. The organization is also a big issue throughout the company, I can ask the same question to 4 managers and expect 4 different answers, and it only makes it more frustrating when it takes on average- 24 business hours for me to get a reply.
