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      DigiCert

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      DigiCert reviews

      Raises being suppressed during our most successful years? - Authentication Analyst DigiCert Employee Review

      1.0
      20 Jan 2022
      Authentication analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a good company with great people (for now) and a great culture!

      Cons

      The last few years have been our most successful in history. While COVID hurt many, it didn't hurt us. Upper Admin won't stop telling us about these last few years being "our best yet!" However, we are not being compensated accordingly. Our bonuses and raises are at the bare minimum and not sustainable. The Validation dept holds the future of the company on its shoulders by following very strict and always changing security procedures but the role is treated as if it is something a monkey could be trained to do. No wonder everyone is leaving. Many suspect that CEO John Merrel is damming the trickle-down so he can show good numbers to buyers before sell the company. It's gross.

      avatar
      DigiCert Response
      4y
      Dear Current Employee, We really appreciate your recognition of the awesome people we have at DigiCert and the work we put into having a great culture. On compensation: we haven’t suppressed any pay rises and have paid out above plan for bonuses over the last three years. DigiCert operates a pay-for-performance culture — the greater your performance, the better the reward — and our bonuses and annual increases are based on market research to help ensure we are providing increases at pace with other companies of our size, revenue income and locations. We’re also continually investing in other ways to ensure our people feel valued and rewarded (benefits offering, development training, etc.) As there appears to be a disconnect between your experience and how DigiCert rewards for performance, please reach out to our People team so that we can facilitate a discussion with you and your manager to address this disconnect. Thanks for your feedback and hopefully we can address your concerns together.

      Explore other reviews about DigiCert

      5.0
      24 Apr 2026
      Partner enablement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

      Cons

      There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

      1
      avatar
      DigiCert Response
      1mo
      Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
      4.0
      4 Jun 2026
      Legal operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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      DigiCert Response
      6d
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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