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      DigiCert

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      DigiCert reviews

      Generally a good work place - Technical Support Analyst DigiCert Employee Review

      4.0
      29 Mar 2023
      Technical support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work Interesting subjects Kind team members

      Cons

      The scope knowledge needed is very big. Customers sometimes have unrealistic expectations of what we can assist with.

      avatar
      DigiCert Response
      3y
      Dear current DigiCert employee, Thank you so much for sharing your feedback on your experience at DigiCert. As a technical support analyst for the company, we know you work hard and contribute to our company’s success, so we appreciate your insights into good areas and areas with growth opportunities. Thank you for recommending DigiCert. We have put a lot of effort into offering competitive compensation and benefits as well as a positive work environment. Also, thank you for acknowledging the remote work environment, interesting subjects to work on and kind team members. We understand your feedback on the scope of knowledge needed and expectations from customers. We are obsessed with our customers and their needs, so we appreciate feedback that can help us improve services we provide. We also note your advice to management regarding remote work. We try to be sensitive to the needs of employees which is why we try to ensure any time that employees must be in the office is purposeful and productive. We will continue to monitor feedback from employees like you as we offer remote and hybrid opportunities moving forward. DigiCert People Team

      Explore other reviews about DigiCert

      5.0
      24 Apr 2026
      Partner enablement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

      Cons

      There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

      1
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      DigiCert Response
      1mo
      Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
      4.0
      4 Jun 2026
      Legal operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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      DigiCert Response
      1w
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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