Unethical pay practice(but legal) - Finance DigiCert Employee Review

3.0
24 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Good and Kind people in the office

Cons

Very profitable but pays non engineering staff peanuts. They will never know since financials are never shared(private). Why would you pay some people $20 per hr in a multibillion dollar Cashflow. Thats ethically bankrupt Bonus compensation very discriminatory(may be legal but ethically questionable) Try very hard to push low grade employees to be paid per hour to squeeze their pay since they cant cash PTO The place is just obsessed with unnecessary cuts. The board just seems keen on milking the cow but neglects feeding. its hard to find an old engineer. No one seems to care about the cost of turnover. The company has resources to be a mini- google but operates like an economy supermarket. Its simply not sustainable in Ai age they have to invest in people or go symantec way. Cheap is expensive

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DigiCert Response
1y
Dear former DigiCert employee, Thank you for providing a review. Based on your feedback, it seems your experience with DigiCert was not a positive one. While we cannot dispute your experience or feelings, there are several issues you raised that we want to address. You mentioned the bonus plan and its exclusions. All DigiCert employees are included in the bonus plan or commission plans for Sales. We communicate these plans regularly to employees as this has been the case for almost three years at DigiCert. Also, the environment and culture you portray isn’t one that many employees would agree with. In fact, beyond the awards received in Utah, DigiCert has been named a Great Place to Work in Australia, India, the United Kingdom and Ireland. Those are based on employee feedback about culture and environment. We have plans to expand the list of locations we apply for as we work hard to maintain a culture of CARE (Customer Obsession, Amazing Innovation, Relentless Execution and Exceptional Collaboration) that all employees understand and apply to their work. For compensation, we set it based on market rates. We leverage similar-sized companies in our locations and determine pay. We also employ a pay-for-performance approach which means your output impacts your compensation. Lastly, the information about hourly employees is confusing as 93 percent of all global employees are salaried. We would be more than happy to discuss these issues in greater detail with you and provide some clarity on problems you discussed that would give you a better understanding of the facts about what we do, how we operate and how employees are compensated. Please reach out to a member of the DigiCert People Team and we can discuss these areas with you. Regards, DigiCert People Team

Explore other reviews about DigiCert

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
6d
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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