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Digital Federal Credit Union

Engaged employer

Incredible Job Experience - Best Admin + Training - Teller Digital Federal Credit Union Employee Review

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

The training program is incredible and the employee benefits are the best that I've come across. From start to finish, DCU as an employer (as well as a financial institution), has been a seamless process and a rewarding opportunity.

Cons

Some branches, in particular- are very busy, however, that is not something that has not been addressed, as the company constantly looks for more ways to give the power of teller-actions in member's hands. For example, mobile banking, ATM functionality/hours, and Automatic Transfers/ACH, etc. The only other cons are solely from the gripes of being a Teller, as in- handling many people's money in an efficient, wholesome manner. Doing such work was not my cup of tea but the company offered to retrain me and never handled any mistakes I made in any malicious manner. In fact, I often wish my current and subsequent employers would handle mistakes as professionally, and as beneficially as DCU always had. Similarly, my preference to pursue other means of employment was graciously taken and the cooperation to satisfy my overall comfort was an extremely helpful part of my exiting of the company.

Explore other reviews about Digital Federal Credit Union

5.0
17 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Senior leadership offers good communication about the changes. Good benefits. Positive atmosphere. Great outlook long-term.

Cons

I have none to share

1.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly there are no pros, you are gaslit into thinking there is.

Cons

Where do I begin? Long hours, terrible work-life balance, outdated systems and procedures, complicated processes and procedures and it makes everything a difficult process for their members, high turnarounds, conflicting information from staff, no one seems to be on the same page, delays, super busy all the time, not enough time or staff to get to everyone, Saturdays are chaotic, no accountability, drama and gossip, fake people, and my favorite, one slight inconvenience and immediately get reported and in trouble with HR. Very manipulative and will gaslight you into thinking you are the wrong one for calling out issues, problems and flaws occurring in branch. And by far the number one thing demonstrated by few staff members, not all, disrespect. Disrespect for management from a few employees. All of this is not worth the paycheck, you will go insane. You’re just supposed to shut up and do your job.

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