Great place to work - Customer Service Representative Diligent Employee Review

5.0
25 May 2021
Recommend
CEO approval
Business outlook

Pros

Nice staff, friendly environment, current with changing media/culture.

Cons

Moved departments to Ireland and let go all of US staff.

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Diligent Response
5y
Thanks for your comments. We’re glad to hear you enjoyed being part of our community. To your second point, we certainly do believe it’s important as a fast-growing business for us to continually evaluate how we can best serve our clients around the world. That’s one reason why we established a new European hub in Galway, Ireland, to help accelerate our growth strategy and bring on exceptional local talent across a range of business functions. We continue to have a strong presence here with many talented teams in the U.S. – including in our global headquarters in New York. Thank you again for sharing your feedback. - Avigail Dadone, Chief People Officer

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1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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