Personal Banker - Personal Banker Dollar Bank Employee Review

2.0
29 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Was required to do quite simple tasks, answer the phone, help customers open checking and savings accounts etc. Not many requirements to getting hired.

Cons

Was a pretty boring job, and when it was slow management wanted us to call people who opened an account in the last year or so to basically let them know that we're here for them and had us "softly" push "sales" or opening new kinds of accounts and such. I found that pretty weird cause this isn't a sales job.

Explore other reviews about Dollar Bank

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly, decent amount of knowledge able to be gained. Team supports you and encourages you.

Cons

After learning the tools (intune, felxera, etc) things become more and more repetitive.

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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