Great training, coworkers, benefits and upper management. Pay is just not there. - Customer Service Associate Dollar Bank Employee Review

4.0
9 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Strong benefits whether it is tuition reimbursement to medical. Great work environment and great people.

Cons

Pay is overall low compared to other banks In area.

Explore other reviews about Dollar Bank

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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