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Dorchester Collection

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Not a good experience - Anonymous employee Dorchester Collection Employee Review

1.0
15 Nov 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pension Paid contribution for Lunch

Cons

While working at the Dorchester Collection I was constantly micromanaged. I felt like I was being monitored and there was no trust from management. Supposedly the workload in my department had increased significantly before I joined, however there was no intention to increase the size of the team to help with the workload. There was a culture within the department to work tirelessly which in today's world does not promote a good work life balance. Also when you work 9 hours a day I don't think a 30 minute break is enough. I used to work through my lunch and work late because of how much work there was to do, as did my co-workers. The expectation to work overtime was one which was unpaid. There needs to be more support in learning and development as well. There was no encouragement to do any sort of training unless it was outside of work hours. With the overtime being worked, there was simply no time for this. I understand there was some training available in the Dorchester Collection Academy but for my role there wasn't much on offer in terms of courses.

Explore other reviews about Dorchester Collection

5.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Amazing company with fantastic benefits. Loved my spa team.

Cons

High turnover for spa management.

2.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Learning about elite clientele Flowers

Cons

Much Favoritism, cliques, Upper Management are poor quality / incompetent people making major corporate decisions only care about making money

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