5y
We're sorry to hear you haven’t had a positive experience - we actively seek employee feedback regularly to ensure people don’t feel like this and are enjoying their roles.
If people are good at their jobs then there is a lot of freedom - we are all busy, and no-one here has time to micromanage. That's not part of our approach or team culture. Equally, we would never tolerate a bullying approach - we have encountered situations where people do not like being asked about their work, and dislike being questioned, but asking is not bullying. In order to run smoothly and deliver effective, high-quality solutions, good communication is key, and this involves discussing work openly, including defects.
It's important to understand that due to the nature of our business, timesheets are critical. We need accurate work reports for billing purposes, and we do this using online tools because it's practical. These certainly do not capture "every minute", but rather, the time spent against different projects and tasks. Not every company uses timesheets, but ones like us that provide a service to clients almost invariably do.
People who show that they are knowledgeable and competent, can do their jobs well, and fit in with our reporting approach (which takes around five minutes per day) enjoy a lot of freedom, flexible hours, and a friendly working environment. We operate on a trust basis, and if work is poor or someone is uncommunicative then our remote-working environment may not be the best for them, as they may well need team members around them in an office.
There are always going to be occasions where decisions are made that are disagreed with - we would, however, encourage communication and engagement in terms of giving feedback, and we employ people in HR to listen to this and indeed actively seek it.
Ultimately, we hope that you have found a more suitable workplace, and that you are happy in your new role.