Decent - Tier 1 Technical Support DrFirst Employee Review

3.0
15 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- fully remote - leave work at work

Cons

- low pay - no growth opportunities

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DrFirst Response
3mo
Thank you for taking the time to share your feedback. We're glad to hear you value the flexibility of working remotely and the ability to maintain a healthy work-life balance — that's something we're proud to offer. We take your concerns about compensation and growth opportunities seriously. We regularly review our compensation structures to remain competitive, and we're actively working to create clearer pathways for career development across the organization. Your feedback helps us continue to improve, and we appreciate you sharing it.

Explore other reviews about DrFirst

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great experience, team, and opportunity

Cons

None as of yet, have not been here long enough

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home culture creates nice work from home balance. Great atmosphere and you do not feel micromanaged and pressured. Great team to support you when you have questions.

Cons

Started when understaffed, so training was cut short and had to really learn on the fly. Changes can happen with short notice, but that is expected in this business.

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