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      Dragonfly AI

      Engaged employer

      Dragonfly AI reviews

      Do not recommend sales team - Sales Dragonfly AI Employee Review

      1.0
      12 Feb 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Dragonfly AI is a great product to sell, and the product team actively listens to our feedback, making constant improvements. That’s helped bring in some great logos in the CPG space. Customer Success and Marketing are very supportive and great to work with, and the company team outings/Christmas party are always a good time.

      Cons

      There are several structural and leadership challenges within the sales team that have contributed to a difficult and unstructured working environment. Potential candidates should be aware of the following: Lead Distribution Concerns – There have been instances where high-value inbound leads were reassigned without clear explanation, which has led to concerns about fairness and transparency in pipeline management. Revenue Reporting Practices – Some deals have been recorded as closed-won despite limited progression beyond early-stage discussions or procurement. While this may not be unique to Dragonfly, greater clarity around reporting and deal progression would enhance credibility and trust. Lack of Structured Sales Support – The sales team operates with minimal formal enablement, such as forecast meetings, structured one-on-ones, or dedicated SDR support. New hires often receive limited guidance, impacting overall team stability and success which has led to high turnover. Workplace Professionalism – There have been instances where expectations around commission earnings were not aligned with actual outcomes. Additionally, a stronger focus on professionalism in internal communication and conduct would help foster a more positive team culture (ie sending inappropriate pictures in team WhatsApp group)

      avatar
      Dragonfly AI Response
      1y
      Thanks for your feedback and we appreciate your kind words on our passionate individuals and outstanding product. While we strive to foster a positive, transparent, and supportive workplace, we recognise that challenges exist, and we take all feedback seriously. We acknowledge that scaling in 2024 brought challenges, particularly in sales operations. In response, we’re strengthening leadership development, improving sales enablement, and refining processes to ensure transparency in reporting, and pipeline management. Professionalism, fairness, and accountability remain at the core of how we operate, and we continue to invest in training and structured support to help our teams succeed. We are committed to continuous improvement and fostering an environment where our people feel empowered and supported. For those considering a role at Dragonfly AI, we encourage open conversations with our team to gain a well-rounded perspective on our evolving culture and ways of working.

      Explore other reviews about Dragonfly AI

      5.0
      19 Sept 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s an exciting space to be in, with a product that genuinely makes a difference for customers. The team is collaborative and supportive, and there’s lots of autonomy to get on with your role and make an impact.

      Cons

      Its a fast-moving startup, so priorities can shift quickly and things aren’t always perfectly structured, but the culture encourages new ideas, making it a great place to work and thrive.

      2.0
      27 Jan 2025
      Ae
      Recommend
      CEO approval
      Business outlook

      Pros

      Lovely sales team below management level and some extremely smart and passionate people across levels in the product and CSM teams. Super interesting product with a great origin story

      Cons

      Do not be fooled by any charm you might see during the hiring process here. While there are some amazing people at Dragonfly doing some incredible work, leadership is severely lacking in the sales department with a level of incompetence you’d not think possible beyond graduate level. At best there is a lack of clarity and comms regarding individual and team goals, while at worst there are repeated examples of deliberate deceit and attempts to cover up ungodly incompetence with anyone at risk of being thrown under the bus. While the product itself is good, a growing threat from seemingly more multidimensional competitors is a serious problem that only the more shrewd in the business seem concerned about. Hiring of sales people is done for show alone and to provide a sacrifice to the board 6 months later.

      6
      avatar
      Dragonfly AI Response
      1y
      We appreciate your feedback and your recognition of our passionate team and innovative product. Collaboration, trust, and continuous learning are core to Dragonfly AI, and our team’s dedication drives our vision forward. We acknowledge that 2024 brought challenges in scaling some processes and communication, particularly in sales. Based on feedback, we are actively investing in clearer communication and refining our ways of working to better support our teams. Culture and collaboration remain at the heart of Dragonfly AI, and we are committed to creating an environment where our people thrive. For those considering a role with us, we encourage open conversations with our team to gain a well-rounded perspective.
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