Four-Year-Old Company with the Mentality of a Start-Up - Credit Operations Associate Driva (Australia) Employee Review

1.0
21 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Some of the people are very kind and friendly, the company is happy to invest in social experiences for the staff. If you are a completely independent, self-starter you may enjoy this company.

Cons

The management for the company are completely uninterested in engaging in feedback or suggestions for improvement. They offer a world of possibilities in terms of growth and flexibility during the interview process, but they communicate extremely poorly once you have accepted the role. There is no onboarding process and no training offered, you will be expected to be completely independent from your first day and no feedback or support will be offered. The moment the company suspects that you are frustrated or unfulfilled, they alienate you from the rest of the staff, criticise what work you might have been able to complete, and you will be ignored by management. They are only interested in staff who fit into their ideal demographic, and are not interested in listening to more experienced staff that they hire about what improvements or concerns they have about the way the business runs. You should also not expect to speak to many people in the office, even if you are forced into the office for four days or more per week, because no one takes the time to greet or say goodbye to anyone else. They also run off Macs, which is a joke for a financial institution. If you want a position where you will have a clear job outline and support from your managers, look elsewhere. It is not worth trying to get either from this company.

Explore other reviews about Driva (Australia)

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really inclusive culture in a high performing environment where the company invests in the individuals. Lots of fun and end of month social events and too many lollies to snack on! Hybrid work setting which suited me really well

Cons

Nothing that jumps to mind, thoroughly enjoyed my time here - work plate can get really full given the start-up/scale-up nature.

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office, good location Good tech

Cons

Extremely toxic culture driven by poor management, micromanagement, gossip, and completely unrealistic workloads. Employees were expected to constantly report to multiple managers while handling pressure that no healthy workplace should normalize. There was very little support, no psychological safety, and a culture that left people burnt out and walking on eggshells. During my time there, I personally witnessed the impact this environment had on people’s mental health — agents regularly breaking down crying in rooms became disturbingly normal. After reading many of the reviews here, it’s clear these issues are not isolated experiences. I would strongly caution anyone considering joining this company.

2
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