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DriveTime Automotive Group

Engaged employer

Under-appreciated Always - Dealership Coordinator DriveTime Automotive Group Employee Review

4.0
1 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Your coworkers are always really fun and helpful. Praise is pretty constant as well. There is almost always something to learn in the beginning and there is alot of freedom. Schedule flexibility is also a nice perk. If you are looking for an office job that involves more than sitting at your desk, I would recommend this position.

Cons

As a DC you will constantly be under-appreciated. We are the lowest paid postion in the dealership and yet find ourselves with one of the biggest work loads.You are constantly given the duties of a sales advisor without the pay and then lectured when you fall behind on your own duties. This is absolutely my least favorite part of my position. Being asked to do 100 things at once while the sales advisors and managers sit around talking and laughing. Deal sorting, you will get very very familiar, is not a shared load. DCs do most of it and every once in awhile a sales advisor will do maybe one or two. This is understandable when the dealership is busy, but most days during the sales advisor's freetime you will not see them with a deal in hand. YOU WILL ALWAYS BE THE SCAPEGOAT for literally anything. You will eventually be trained to sell a car. GIVE DCS INCENTIVES TO SELL CARS or DON'T MAKE US PARTICIPATE IN THE PROCCESS. This is the most demoralizing part of being a DC. You are surrounded by co-workers who are lining their own pockets with your hard work. You can generate a lead, set an appointment, run the GAF, showcase the car, sell the products 100%, set up GPS, set up ACH, and have a manager contract the customer out and still have nothing to show for the effort. The manager will assign the sale to the SA who opened the lead one time and did not make a single comment.

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DriveTime Automotive Group Response
7y
Thank you for your feedback. As a Company, we recognize that our Dealership Coordinators are a vital part of our dealership operations and contribute a lot to the dealership. With that said, our culture of teamwork, respect and collaboration is a key factor in our ability to drive business forward and make our dealerships successful. This means that all of our employees work together to get the job done. Your feedback that has not been your experience is concerning to us and we encourage you to reach out to your leadership team or the Talent Support Team to discuss this further.

Explore other reviews about DriveTime Automotive Group

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
1w
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

It use to operate like a startup. Flexible with the right management. Outings can be fun, but most of the fun has been laid off or budgeted out. Red tape, metrics, favoritism, and budgeting ruined everything. I miss what it use to be.

Cons

They have let go at least 50% of IT, and another 20% have left on their own if not more within the last year. The good old boy club is very strong, was told there's no where to move up. Years in a row never having any actual achievable goals to show accountability for promotion. They are running out of technical knowledge and the only one's who are staying are those who've been there for a long time, only. Even some of those are getting laid off unexpectedly. Having connections outside of work seems to matter more than skill or contributions wether that's code or hours spent. Be wary of applying here, they are running on a skeletion crew on just about every team, this was not the case a year ago. What's left is not the biggest contributors or most impactful team members. Once the CTO (Greg) left, it all started a shift, a little over a year ago. No sense of ownership on any of the teams, while every team is so fragmented. One could be implimenting something affecting the whole company and get laid the same day.

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DriveTime Automotive Group Response
1w
Thank you for sharing your experience as an Engineer. We're glad to hear you enjoyed the entrepreneurial spirit, flexibility, and relationships built during your time here. At the DriveTime Family of Brands, we're committed to creating opportunities for growth through regular career conversations, internal mobility, leadership development programs, and transparent performance expectations. We also work hard to foster a culture where team members can share ideas, make an impact, and collaborate across teams. Thank you for sharing your experience, we wish you the very best in your future endeavors.
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