Outstanding organization - Director of Operations Dufresne Employee Review

A few customers were genuinely great to work with. One or two coworkers tried their best despite the environm

Extremely high employee turnover — constant hiring and departures created instability and zero team continuity. The work environment was chaotic and disorganized, with unclear expectations, last-minute changes, and constant crisis management. Poor product quality and delivery issues regularly caused customer complaints that sales staff were expected to absorb. Inadequate training, especially for handling failed deliveries, warranty issues, and service escalations. Hostile behavior on the sales floor was tolerated — including a coworker openly blowing up at me — with no meaningful response from management. Poor working conditions overall: understaffed, high pressure, and reactive decision-making. Building conditions were poorly maintained, which did not align with selling “premium” products. Employee discounts were minimal and largely meaningless. Little actual retail or sales development despite high performance expectations. Compensation and commission changes made income unpredictable and unsustainable. Job security was essentially nonexistent — people were let go quickly and often without warning.

Great environment, fun coworkers. Loved working there.

None. It was a great experience.