Pros
TOWOP, free meals during storm overtime (although I was always so stressed that I was physical ill most days I worked here and unable to eat.)
Cons
This job was the worst experience both personally and professionally that I have ever encountered. I was a customer service rep at the Charlotte based call center for 2 years. Looking back, I honestly can't believe I stuck it out that long. It is really no wonder that this company has such high job turnover rates. This company sets unbelievably high and humanly impossible standards.Work here and you will suffer constant verbal abuse from customers, you will be consistently required to work 12-16 hour shifts at less than 5 minutes notice. There is ZERO work/life balance. I had to come into work the night of my bridal shower and work until 4am the next day because there was a stupid thunderstorm in Indiana. It counts against you to use earned paid sick time. You are treated like a pre-schooler and constantly watched and monitored everywhere in the building and parking lot by seniority. You will go "on report" for little things like walking while talking on your cell phone. Oh, and you will only make $12 an hour for giving up your life to serve this company. I have had several jobs that were a thousand times easier than this one with a lot less expected of me that paid MORE. This place is a ridiculous joke.