It has been very difficult and laws have not been followed - Anonymous employee Duke Health Employee Review

1.0
28 Aug 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

To be able to advance medicine and help people. Some of the Doctors are wonderful and some are not. I did technical work for 20 plus years and enjoyed the jobs a lot.

Cons

Duke will not help a worker at all when the job is funded by grants. Duke will not care about you are help you find another job. After 20 plus years of service I get nothing. I was willing to relocate to another job doing anything. duke will not let you apply for just any job. They keep your resume at HR and send only to certain people.

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5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Scheduling is quite flexible working 3 12s

Cons

Holiday pay is only for major holidays not Christmas Eve

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a pretty good starting point if you are wanting to get your foot in the door working on the administrative side of healthcare. Engaging with patients can be very rewarding and if you enjoy customer service (especially hospitality or food service) this can be a great role that feels similar to interacting with patrons, but you don't have to work weekends, there's very good benefits, and you don't have to work 12 hours a day.

Cons

There are a lot of issues both with Duke Hospital and the Eye Center itself. Duke University Hospital is on the college campus so you will have to pay for parking. You aren't paid well, even with the $20 minimum wage increase, it's still only about $40,000/year but with having to pay for parking... even the cheapest garage at $95 a month, that's $1,140 a year gone from your check. There is no "free" parking even close to the hospital, so they really screw you there. The Eye Center has struggled with processes in the clinic and management is run ragged. There are too many employees that don't care much for the job they are doing and Duke makes it incredibly difficult to hold those employees accountable and for management to make proper layoffs.

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