Encouraged wage theft. Great people though. - Crew Member Dunkin' Employee Review

2.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

A free coffee on the shift. Great coworkers. Overall steady hours. More or less near holiday seasons. Higher management was amazing but the way they managed the store was not.

Cons

you work off the clock sometimes/ pay is cut sometimes. The managers are always stressed and it shows by the way the store is poorly run. The manager yelled over group voice chats and was horrible when it regarded work related issues sometimes. On the other hand, aside from the toxic management due to stress and lack of support, the managers and the employees were amazing people. The higher ups need to support the managers more so they can support their employees more and ease stress overall.

Explore other reviews about Dunkin'

5.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work for flexible hours

Cons

The pay was not the best.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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