Easy Work, Management Makes it Difficult - Crew Member Dunkin' Employee Review

3.0
20 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Depends on location, though mine got generous tips, regulars would typically give $3-5 each for every shift. Customers are pleasant, most coworkers are nice to work with (location dependent), if you had a queer manager it was great

Cons

Management, always was management; never does their proper job (make the schedule), condescending to workers (customer complaints online can confirm this), arbitrary and unclear rules, improper training procedure

Explore other reviews about Dunkin'

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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