Frustrating - Crew Member Dunkin' Employee Review

1.0
16 Jul 2012
Recommend
CEO approval
Business outlook

Pros

Co-workers are fun. Free coffee and donut when you are on the clock. EXTREMELY casual workplace.

Cons

You get hired for fulltime hours and they keep cutting them in half until you work 15 hours or less. Management complains they're overstaffed but keeps hiring new people. Too many people get away with not being "available" on weekends, so nobody else ever gets a weekend off. Other employees don't do their job and you have to clean up after them, they suffer no consequences. Raises are promised all the time but NEVER happen. If you ask for more hours they will tell you yes but never give them to you. Pays less than most jobs of the same caliber. If you're responsible you keep gaining more and more duties without an ounce of extra compensation. The health insurance they offer is a joke, but you won't hold on to it long enough to experience this because your hours will get cut beyond eligibility unless you are a friend or favorite of management.

Explore other reviews about Dunkin'

5.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great establishment I really liked

Cons

Long work hours and tiring

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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