Puff, puff, but do not pass on Dutchie! - E-commerce Support Dutchie Employee Review

5.0
25 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Dutchie really does value community, work/life balance, and the people who work at Dutchie are amazing! I absolutely love the team that I work with and I never feel like I'm working alone, even though I'm at home in my PJs. The Support team is seriously the best! Also, Dutchie does amazing work with the Last Prisoner Project. It's really amazing to be a part of a company that is about equality and justice.

Cons

The starting pay for E-Commerce Support reps is low. I think that it should be higher to be on target with the market. Also, our health insurance changed this year and it's not as good as the previous one. The plan we have now does not cover all the prescriptions that the former one did.

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Dutchie Response
2y
Thanks for the thoughtful review. We’ve share Total Rewards Statements with employees at every performance review cycle to show where their current compensation falls within the range for their role. We are committed to providing equitable and competitive compensation across all teams and positions. Our Support team is the best of the best - we agree! We are thrilled to hear that you've experienced a strong sense of belonging with your team.

Explore other reviews about Dutchie

5.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Fun place to work, interesting field and nice new tech stack, great coworkers, leadership is not half bad, most diverse workplace I've ever been in.

Cons

The work life balance can be great at times and bad at others. It is very team dependent though. Your requirements shift quickly. Obsessed with AI and optimization.

1.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

From what I heard, it used to be a phenomenal culture, but I joined just a week or two after the first major round of layoffs. The hostile company takeover was soon to follow then many rounds of layoffs to come.

Cons

A couple of very large, public layoffs, but to later avoid press - the rest were weekly, but small enough to avoid public notice which meant they were never acknowledged even within the company. Working weekends and taking calls to your personal cell number at night for extra work is smiled upon. Company at a complete loss of direction and there seems to be no desire for actual data or for things to work. It's like they want more on paper to show investors or something - it's actually unbelievable how little the company now does while completely overworking everyone.

2
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